Privacy Policy

SECTION 1 – INFORMATION WE COLLECT

When you purchase a product from our store, we collect personal information such as your name, email address, phone number, billing address, shipping address, and payment details necessary to process your order.

When you browse our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and operating system to improve website functionality and user experience.

Email Marketing (if applicable): With your consent, we may send you emails regarding new products, offers, promotions, and store updates. You may unsubscribe at any time.

SECTION 2 – CONSENT

By providing personal information to place an order, complete a transaction, arrange delivery, or process a return or exchange, you consent to our collection and use of such information solely for these purposes.

Where personal information is requested for secondary purposes such as marketing, we will either obtain your explicit consent or provide an option to decline.

Withdrawal of Consent
You may withdraw your consent for communication, collection, use, or disclosure of your personal information at any time by contacting us at info@rayafashions.in.

SECTION 3 – DISCLOSURE OF INFORMATION

We may disclose your personal information if required by law, legal process, government request, or if you violate our Terms & Conditions or engage in fraudulent activities.

SECTION 4 – PAYMENT SECURITY

We use Razorpay and other secure third-party payment gateways for payment processing. We do not store your debit/credit card details on our servers. Payment information is encrypted and processed in accordance with PCI-DSS (Payment Card Industry Data Security Standard) requirements.

For more information, please review the privacy and terms policies of your payment service provider.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers used by us collect, use, and disclose your information only to the extent necessary to perform services on our behalf, such as payment processing, shipping, analytics, and marketing support.

Please note that third-party providers may operate under separate privacy policies and different legal jurisdictions. Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.

External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such external websites.

SECTION 6 – DATA SECURITY

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

SECTION 7 – COOKIES

Our website uses cookies and similar technologies to enhance browsing experience, maintain user sessions, analyze traffic, and improve website performance. Cookies do not personally identify users across unrelated websites.

SECTION 8 – AGE RESTRICTION

By using this website, you confirm that you are at least the age of majority in your jurisdiction or are using the website under the supervision and consent of a parent or legal guardian.

SECTION 9 – POLICY CHANGES

We reserve the right to update, modify, or replace this Privacy Policy at any time. Changes become effective immediately upon posting on the website. Continued use of the website after changes constitutes acceptance of the updated policy.

If our business is acquired, merged, or transferred, your information may be transferred to the new entity for continuity of service.